Boiler Servicing

Annual boiler servicing to help keep your heating running safely and reliably

Your boiler works hard throughout the year, often without getting much attention until something goes wrong.

Regular servicing gives an experienced heating engineer an opportunity to check the boiler’s condition and operation, identify issues that may need attention and help keep it working safely and efficiently.

Willis Heating Ltd provides professional boiler servicing for homeowners and landlords across Seaford, Newhaven, Peacehaven, Lewes and the surrounding area.

Whether we installed your boiler or somebody else did, our Gas Safe registered engineers can help you look after it.

Is your boiler service due? Contact Willis Heating to arrange an appointment.

Why should I have my boiler serviced?

Having your boiler serviced regularly is an important part of looking after your heating system.

An annual service can help:

Check that the boiler is operating safely
Check its condition and performance
Identify signs of wear or developing problems
Reduce the risk of minor issues being overlooked
Keep the boiler properly maintained
Meet servicing requirements associated with many manufacturer guarantees

A service isn’t a guarantee that your boiler will never develop a fault, but regular professional attention can help you identify certain problems before they become more serious.

What happens during a boiler service?

Exactly what’s required will depend on the boiler, its manufacturer and condition.

Our engineer will carry out the appropriate checks and servicing procedures for your appliance, which may include:

A visual inspection of the boiler and installation
Checking the boiler’s operation
Checking relevant safety devices
Inspecting the flue and combustion arrangements
Checking for signs of leaks, corrosion or deterioration
Checking operating pressures where appropriate
Carrying out combustion analysis where required
Cleaning components where this forms part of the appropriate servicing procedure
Identifying faults or components requiring further attention

We’ll follow the appropriate manufacturer and industry procedures for the boiler we’re servicing rather than treating every appliance in exactly the same way.

What happens if we find a problem?

Finding something during a service doesn’t necessarily mean you’re facing a major repair.

If our engineer identifies a fault, worn component or another issue requiring attention, we’ll explain what we’ve found and whether any action is needed.

Where further repair work is required, we’ll discuss this with you rather than simply carrying out additional chargeable work without explanation.

Because Willis Heating also provides boiler repairs, we can usually help if further work is necessary.

[Find out about Boiler Repairs]

Does my boiler need servicing every year?

For most domestic boilers, annual servicing is recommended.

If your boiler is covered by a manufacturer’s guarantee, regular servicing in accordance with the manufacturer’s requirements may also be necessary to keep that guarantee valid.

It’s worth checking the conditions applying to your particular boiler rather than discovering after a breakdown that a required service has been missed.

If Willis Heating installs your new boiler, we’ll explain the servicing requirements associated with its guarantee.

Servicing boilers we’ve installed

We don’t want our relationship with a customer to end when we finish installing their boiler.

If Willis Heating has installed your heating system, we can continue looking after it with regular servicing throughout its working life.

That gives you continuity and means you’re dealing with a company that already understands the installation.

[Find out about Boiler Installation]

Can you service a boiler installed by somebody else?

Yes.

You don’t need to have bought your boiler from Willis Heating to ask us to service it.

Our engineers work with boilers from leading domestic manufacturers, including Vaillant, Glow-worm and Worcester Bosch, alongside other commonly installed brands.

If you’re unsure whether we service your particular boiler, give us the make and model when you contact us.

Manufacturer-trained knowledge

Willis Heating is a Vaillant Advance Installer and Glow-worm Club Energy Installer.

Our engineers also regularly undertake manufacturer and industry training to keep their knowledge current as boiler technology and servicing requirements develop.

That ongoing training is an important part of how we maintain our standards across installation, repair and servicing.

Boiler service or gas safety inspection?

They’re not quite the same thing.

A boiler service involves checking and maintaining the boiler in accordance with the appropriate requirements for that appliance.

A gas safety inspection is primarily concerned with checking the safety of relevant gas appliances and installations at the time of inspection.

For landlords, there are specific legal requirements for annual gas safety checks at rented residential properties.

If you need a Landlord Gas Safety Record (often called a CP12), or would like a gas safety inspection in your own home, visit our dedicated Gas Safety page.

[Gas Safety Inspections & Landlord Gas Safety Certificates]

How often should I book my service?

For most people, once a year is the simplest approach.

It can be useful to arrange your service before the colder months, particularly if you want reassurance that everything is working properly before your heating starts being used more heavily.

But there’s no need to wait until autumn. An annual service can be carried out at an appropriate point during the year.

Gas Safe Registered Engineers

Gas boiler servicing should be carried out by an engineer who is appropriately qualified and Gas Safe registered.

Our engineers have the training and practical experience to service domestic boilers safely and professionally and will explain any issues they identify during the visit.